Support
Need help? Email support@outtoapp.com. We typically respond within 24-48 hours during business days.
Frequently Asked Questions
How do I enable location services?
iOS: Go to Settings > Privacy & Security > Location Services > OutTo and select "While Using App" or "Ask Next Time".
Android: Go to Settings > Apps > OutTo > Permissions > Location and select "Allow only while using the app".
Why aren't events showing near me?
Make sure you have granted location permissions to the app, enabled location services on your device, and have a stable internet connection. If you're still having issues, try restarting the app or your device.
Does OutTo work without location services?
OutTo's core functionality relies on location services to show you relevant nearby events. While you can use the app without location permissions, the experience will be limited.
How do I report a bug?
Please email us with a description of the issue, your device model and operating system version, steps to reproduce the problem, and screenshots when helpful.
How do I delete my data?
To request deletion of any data associated with your device, please contact us. Uninstalling the app will remove all locally stored data from your device.
Feature Requests
Send ideas to support@outtoapp.com with "Feature Request" in the subject line.
App Store Reviews
If you enjoy using OutTo, please consider leaving a review on the App Store or Google Play Store. Your feedback helps us improve and reach more users.